Frequently Asked Questions

Your food will keep for 7 days after you receive it. The exceptions to this (for delicate veggies & seafood) are marked on the labels as “Enjoy Early or Freeze.” If you’re not going to use it within 7 days, you can freeze it.

Yes, you can freeze your meal prep!

Heating time will vary based on meal type, size, and your microwave. We suggest starting with 1.5 minutes.

Want to set up a plan that will run automatically for you? A Subscription will recur every Wednesday at 10am and you may cancel or pause it at any time. Check out these documents for instructions on how to get set up!

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Check out these useful documents for instructions on how to edit your cart or Pause & Un-Pause your Subscription!

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Yes, please return your clean bags and ice packs the following Sunday at your pickup location or set outside for your next
scheduled home delivery. There is a $5 fee per unreturned bag.